FA DBS County Applicant Guidance

How do I get started?

If your club initiates DBS applications through the Whole Game System, please log onto The Whole Game System portal and select the 'My DBS' tile. Then click the green 'Select' button next to the club name. If the 'My DBS' tile or 'Select' button is not present, please speak to your Club Welfare Officer. Once this is complete, follow the steps below.

Please obtain the follow information from your Club Welfare Officer:

Org PIN                                

Org name                            

Secret word   

Then go to www.gbg.onlinedisclosures.co.uk and select REGISTER from the login screen and enter the information requested, including:

Once registered you can then login using your Clubs Organisation PIN, your email address and password created as part of the registration process and commence your online CRC application.  You will be asked for your National Insurance, Passport and Driving Licence numbers so please ensure you have this information ready.

Please ensure you provide your FAN in the Personal Reference Number field provided (if known).

Once completed and submitted you are required to provide proof of identity to your County FA Verifier Officer in support of your application.  A list of County FA Verifiers is visible within the application. All Identity Documents (ID) must be original. The list of acceptable ID and an ID selection tool form part of the online application.

What happens next?

The County FA Verifier will verify your original Identity Documents (ID) and submit the application to The FA CRC where the application will be validated before progressing to the CRC for further processing.  Upon completion, the CRB will issue you with a copy of the CRC Disclosure. The FA CRC will update their records and forward the Disclosure result to The FA.

How much does it cost, how do I pay?

Volunteer[1] fee: £10 including referees

Non-volunteer fee: £54

Non-club based roles: liaise with your County FA Verifier to confirm payment method. The County FA may ask you to pay online as part of the application process. If so, payment is via PayPal (credit and debit cards accepted). Payment is made once the verification process is complete.  You can choose to pay later but your application will not be submitted for processing until payment has been made.

Club based roles: Payment is via PayPal (credit and debit cards accepted). Payment is made once the verification process is complete.  You can choose to pay later but your application will not be submitted for processing until payment has been made.

Use of CRC Enhanced Disclosure information by The FA

By completing an online CRC Enhanced Disclosure application the applicant is allowing The FA to have sight of any criminal record or non-conviction information that is held and released by the Police via the CRC process.  This information may include outstanding prosecutions and relevant allegations of criminal behaviour.  In line with the CRC Code of Practice, The FA may disclose this information to those involved in making a suitability decision.  The FA may use any or all of this information to help decide on your suitability to be involved with children or vulnerable adults in football.

Is it secure?

Yes. The online service is tested, approved, audited and used by several government departments. Information security management: UKAS accredited, ISO 27,001:2005.

Should you require any further information regarding The FA CRB online service please email [email protected] or ring 0845 210 8080.