FAQ 0

Getting Started 0

General Enquiries 4

• How do I access Safeguarding for Committee Members?
• How do I complete the DBS process (coaches, managers, club officials)?
• How do I access the Safeguarding for Children Workshop renewal online?
• How can Essex FA be contacted via social media?

Coronavirus 8

• What if I have a Safeguarding concern for an under-18 or adult at risk?
• What guidance is there for engaging with children aged under 18 in football via virtual interactions
• I’ve booked onto a Safeguarding Children Workshop or a Welfare Officer Workshop. What is happening regarding my workshop?
• Workshops: How will this affect my/the club’s position for 2020/21 affiliation?
• What is the situation regarding FA DBS checks?

View all 8

Affiliation 5

• I am a new club. What do I need to do?
• Who needs to be involved in my club?
• My DBS has expired how do I renew it?
• Can a club change their name?
• I need to add another team to my club, how do I do it?

County Cup competitions 9

• I have not heard from my opposition about an upcoming fixture. What do I do?
• Why is my E-Mail notification showing the wrong kick-off time?
• What if my team cannot fulfill the fixture?
• The referee that has been appointed cannot do the game. What next?
• What do I do if my referee doesn't turn up?

View all 9

Discipline 17

• When does a suspension start?
• How many matches will I miss if I am shown a red card?
• What am I suspended from?
• Can I get suspended for receiving 5/10/15 cautions in a season?
• How can I appeal a red card?

View all 17

Coronavirus 7

• Can clubs train or play friendlies?
• How will the Covid-19 outbreak affect affiliation for the 2020/21 season?
• Is the disciplinary process continuing to function?
• Is my suspension still in place?
• What is the situation relating to Personal Accident Insurance?

View all 7

General Enquiries 8

• What should I do if I cannot see the options to ‘Request Consent/Confirm Offline Consent/Submit to League’?
• Can a photograph be updated for a registered player?
• Do I need to provide a photograph for registration?
• What is a Notice of Approach?
• Why does WGS ask me to 'Contact Your CFA' when attempting to attach a player?

View all 8

FAN Queries 3

• How do I get duplicated FAN records removed?
• How do I correct the date of birth/gender/name for individuals in the Whole Game System?
• Does a player require a FAN to be registered?

Email Queries 3

• Do I require an email address to be attached to my FAN record?
• How can I add an email address to a player's record?
• Do youth players need to an email address to be attached to their FAN record?

General Enquiries 3

• I’m interested in becoming a coach. What do I need to do?
• How often do Essex FA advertise new courses?
• Where can I access further coaching material and support?

Coaching Qualifications 2

• Which courses & workshops are available through Essex FA?
• What can I expect from an FA Level 1 course?

Medical Qualifications 0

Coronavirus 4

• I’m booked onto a course/workshop with the Essex County FA. Is this course now cancelled?
• I have started a course. What happens now?
• Will my re-scheduled course/workshop run in the same way as the one I booked?
• What support is available to coaches during this period?

Disability Football 6

• What is Soccability?
• What different types of Soccability football are there?
• Where is my local Soccability football club?
• Are there any Soccability 'Turn Up and Play' sessions I can join?
• Is there a Soccability league available for my team to play in locally?

View all 6

Facilities & Funding 5

• Our club would like to make one of our grass pitches artificial. Is there funding available?
• When will my club get access to a 3G pitch?
• Where can I find a 3G pitch local to me?
• What funding is available to improve grassroots football facilities?
• What are Essex FA doing to improve grass pitches?

Women & Girls 5

• Where are the most local Girls/Women’s Football teams within my area?
• Which leagues provide opportunities for teams to play female football in Essex?
• Where is my local Wildcats Session?
• I want to coach a local female football team, where do I start?
• I'm 16+ and looking for informal, fun recreational opportunities to play football. Where should I go?

Charter Standard 12

• How do we become a Charter Standard Club?
• Why should we become a Charter Standard Club?
• Does each section of our Club require its own Charter Standard Status?
• What if I cannot see my Annual Health Check tab in the Whole Game System?
• I have removed a team at Stage 1 of the Annual Health Check, but the coach/manager is still showing at Stage 2 and 3. What should I do?

View all 12

Coronavirus 8

• Can my club access any specific support during this time?
• What is the situation with Wildcats and Mars Just Play Centres?
• What happens with my facility booking?
• What Covid-19 funding support is available?
• What is the situation relating to Small-Sided Leagues?

View all 8

General Enquiries 2

• How do I become a referee?
• Where can I purchase referee kit and equipment?

Gameday 4

• How do I get games to referee?
• How do I report misconduct?
• I can't find a team when trying to submit discipline via the Whole Game System. What should I do?
• Who should I contact if I need a referee?

Development 2

• How do I apply for promotion?
• How do I become a Referee Coach, Mentor or Observer?

Coronavirus 3

• Will my re-scheduled course/workshop run in the same way as the one I booked?
• I haven’t completed my FA Referee Course, as I still need to referee my five training games and/or attend a Unit 6 session. What are my next steps?
• My FA Safeguarding Children is up for renewal. How can I update this?

Leagues 4

• What is league sanctioning?
• How do I add a new division/cup competition to my league?
• How do I assign teams to a division/cup competition in my league?
• How old do I have to be to play in a league?

Events & Friendlies 0

Summer Tournaments 3

• I'm organising a Summer Tournament. What do I need to do?
• How do I know if a Summer Tournament is sanctioned?
• What is the danger of playing in unsanctioned football?

Foreign Opposition 1

• We would like to play against foreign opposition. What do I need to do?

Formal Complaints 1

• How can I make a formal complaint?

Introduction to The FA Player Registration System 9

• Switch roles in Player Registration System
• Club officials - Introduction to The FA Player Registration System
• League officials - Introduction to The FA Player Registration System
• Players & Parents - Introduction to The FA Player Registration System
• Club Portal - How to use filters

View all 9

Searching for players 3

• How to add a player to your club
• Invite players - Player or Parent/Guardian Process
• Inviting a player to register

Player Photographs 3

• Downloading Player Photos (League Process)
• How to add/update photos of your players
• How a player/parent can add or update their own photo

Adding/Editing Player Details 7

• How to update players details
• Manually adding a Parent/Carer
• International Clearance
• How to verify player ID
• How to set an emergency contact

View all 7

League Guidance 12

• How to register my league to use the Player Registration System Complete Walk-through
• League - How to approve or reject a player
• How to view players' details and registrations
• How to view a transfer report
• How to approve/reject a transfer

View all 12

Registering a Player 6

• How to register a player
• Assigning a player to a team
• Submitting a player to the league
• How to withdraw or cancel a registration request (Club Guidance)
• Assigning a player to a team for training only

View all 6

Transfers & Dual Registrations 4

• Full Guidance: Transfers and dual registrations
• Notice of Approach
• Transfer: Transferring the player from club to club
• Dual Registrations

Player Consent 4

• How players give consent to play
• Player/Parent guide to Online Consent
• How to change consent from 'offline consent' to 'online consent'
• My players/I haven't received a email link for Online Consent?

Squad lists & Exports 2

• Download a squad list
• Export player data

Completing the Accreditation 9

• Club Links Guidance
• Club Accounts
• FA Policies
• Club Policies
• Other Documents

View all 9

DBS 3

• Adding your GBG PIN to WGS
• Initiating a DBS through Whole Game System
• Completing DBS Initiation - Applicant

Club & Team Officials 5

• Adding A Club Welfare Officer
• See your safeguarding qualifications in My Accoun
• Adding a Team Official
• Using the Safeguarding Tab
• Removing An Official

Club Affiliation & League Sanctioning 2

• Completing League Sanction - FULL GUIDANCE
• Club affiliation - FULL GUIDANCE

Referee Registration 2

• Re-Registering as a Referee (16+)
• Providing consent for a 14 or 15 year old referee

My Account 11

• My email exists on more than one account
• I don't know my FAN
• Whole Game System Notifications
• Which roles allow access to Whole Game System?
• How to create an FA account

View all 11

Officials 2

• Officials - Clubs Portal
• Key Officials - Clubs Portal

My Club 5

• Club Officials - 'My Club' tab on the Club Portal
• Editing your club contact details on the My Club tab
• Adding Sponsor details on the 'My Club' tab.
• Adding Social Media accounts on the My Club tab.
• Editing details of your club's Legal Structure on the 'My Club' tab.