General Enquiries

What should I do if I cannot see the options to ‘Request Consent/Confirm Offline Consent/Submit to League’?
These options will not appear until a league has opened its registration window. You should contact the relevant league directly to confirm when the registr...
Fri, 20 Mar, 2020 at 1:55 PM
Can a photograph be updated for a registered player?
Once a player has been registered within a league, the player's photograph cannot be updated. This includes instances where a player is already registe...
Fri, 20 Mar, 2020 at 2:03 PM
Do I need to provide a photograph for registration?
This depends on the league your team has entered and whether they require a photograph as part of the registration process. If the league requires a photog...
Fri, 20 Mar, 2020 at 2:05 PM
What is a Notice of Approach?
Players who are not under written contract to a Club may be registered with a number of Clubs at any time, subject to the following provisions and those of...
Fri, 27 Mar, 2020 at 10:33 AM
Why does WGS ask me to 'Contact Your CFA' when attempting to attach a player?
When a player possesses multiple FAN records or plays at a semi-professional level (Step 4 of the National League System or above), you will need to contact...
Fri, 27 Mar, 2020 at 10:24 AM
My league is not supporting online player registrations. Does our club still need to register players online?
If your league does not currently accept online player registrations via the Whole Game System, you should be aware that this will be mandatory from the be...
Fri, 20 Mar, 2020 at 2:20 PM
Why are there club players on the Whole Game System already?
There may be a number of reasons why players already have records on Whole Game System; they may have been added in the past through the discipline process,...
Fri, 20 Mar, 2020 at 2:26 PM
Why do I receive a message that my email address is connected to multiple FAN records?
You need to 'claim' the email address for yourself as it is attached to multiple FAN records. In order to do that, return to the Whole Game System h...
Wed, 3 Jun, 2020 at 9:40 AM