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Knowledge base
General
FAQ
0
Getting Started
0
Contact Us
General Enquiries
4
How do I access Safeguarding for Committee Members?
How do I complete the DBS process (coaches, managers, club officials)?
How do I access the Safeguarding for Children Workshop renewal online?
How can Essex FA be contacted via social media?
Club Governance & Discipline
Affiliation
5
I am a new club. What do I need to do?
Who needs to be involved in my club?
My DBS has expired how do I renew it?
Can a club change their name?
I need to add another team to my club, how do I do it?
County Cup competitions
9
I have not heard from my opposition about an upcoming fixture. What do I do?
Why is my E-Mail notification showing the wrong kick-off time?
What if my team cannot fulfill the fixture?
The referee that has been appointed cannot do the game. What next?
What do I do if my referee doesn't turn up?
View all 9
Discipline
17
When does a suspension start?
How many matches will I miss if I am shown a red card?
What am I suspended from?
Can I get suspended for receiving 5/10/15 cautions in a season?
How can I appeal a red card?
View all 17
Player Registrations
General Enquiries
8
What should I do if I cannot see the options to ‘Request Consent/Confirm Offline Consent/Submit to League’?
Can a photograph be updated for a registered player?
Do I need to provide a photograph for registration?
What is a Notice of Approach?
Why does WGS ask me to 'Contact Your CFA' when attempting to attach a player?
View all 8
FAN Queries
3
How do I get duplicated FAN records removed?
How do I correct the date of birth/gender/name for individuals in the Whole Game System?
Does a player require a FAN to be registered?
Email Queries
3
Do I require an email address to be attached to my FAN record?
How can I add an email address to a player's record?
Do youth players need to an email address to be attached to their FAN record?
Coach Education & Workforce
General Enquiries
3
I’m interested in becoming a coach. What do I need to do?
How often do Essex FA advertise new courses?
Where can I access further coaching material and support?
Coaching Qualifications
2
Which courses & workshops are available through Essex FA?
What can I expect from an FA Level 1 course?
Medical Qualifications
0
Football Development
Disability Football
6
What is Soccability?
What different types of Soccability football are there?
Where is my local Soccability football club?
Are there any Soccability 'Turn Up and Play' sessions I can join?
Is there a Soccability league available for my team to play in locally?
View all 6
Facilities & Funding
5
Our club would like to make one of our grass pitches artificial. Is there funding available?
When will my club get access to a 3G pitch?
Where can I find a 3G pitch local to me?
What funding is available to improve grassroots football facilities?
What are Essex FA doing to improve grass pitches?
Women & Girls
5
Where are the most local Girls/Women’s Football teams within my area?
Which leagues provide opportunities for teams to play female football in Essex?
Where is my local Wildcats Session?
I want to coach a local female football team, where do I start?
I'm 16+ and looking for informal, fun recreational opportunities to play football. Where should I go?
Charter Standard
12
How do we become a Charter Standard Club?
Why should we become a Charter Standard Club?
Does each section of our Club require its own Charter Standard Status?
What if I cannot see my Annual Health Check tab in the Whole Game System?
I have removed a team at Stage 1 of the Annual Health Check, but the coach/manager is still showing at Stage 2 and 3. What should I do?
View all 12
Refereeing
General Enquiries
4
How do I become a referee?
Where can I purchase referee kit and equipment?
How do I re-register as a referee (16+)
Providing consent for a 14- or 15-year-old referee
Gameday
4
How do I get games to referee?
How do I report misconduct?
I can't find a team when trying to submit discipline via the Whole Game System. What should I do?
Who should I contact if I need a referee?
Development
2
How do I join the Referee Progression Pathway?
How do I become a Mentor, Match Day Coach, Observer or Performance Coach?
Events & Sanctioning
Leagues
4
What is league sanctioning?
How do I add a new division/cup competition to my league?
How do I assign teams to a division/cup competition in my league?
How old do I have to be to play in a league?
Events & Friendlies
0
Summer Tournaments
3
I'm organising a Summer Tournament. What do I need to do?
How do I know if a Summer Tournament is sanctioned?
What is the danger of playing in unsanctioned football?
Foreign Opposition
1
We would like to play against foreign opposition. What do I need to do?
Complaints
Formal Complaints
1
How can I make a formal complaint?
Player Registration
Introduction to The FA Player Registration System
9
Switch roles in Player Registration System
Club officials - Introduction to The FA Player Registration System
League officials - Introduction to The FA Player Registration System
Players & Parents - Introduction to The FA Player Registration System
Club Portal - How to use filters
View all 9
Searching for players
3
How to add a player to your club
Invite players - Player or Parent/Guardian Process
Inviting a player to register
Player Photographs
3
Downloading Player Photos (League Process)
How to add/update photos of your players
How a player/parent can add or update their own photo
Adding/Editing Player Details
7
How to update players details
Manually adding a Parent/Carer
International Clearance
How to verify player ID
How to set an emergency contact
View all 7
League Guidance
12
How to register my league to use the Player Registration System Complete Walk-through
League - How to approve or reject a player
How to view players' details and registrations
How to view a transfer report
How to approve/reject a transfer
View all 12
Registering a Player
6
How to register a player
Assigning a player to a team
Submitting a player to the league
How to withdraw or cancel a registration request (Club Guidance)
Assigning a player to a team for training only
View all 6
Transfers & Dual Registrations
4
Full Guidance: Transfers and dual registrations
Notice of Approach
Transfer: Transferring the player from club to club
Dual Registrations
Player Consent
4
How players give consent to play
Player/Parent guide to Online Consent
How to change consent from 'offline consent' to 'online consent'
My players/I haven't received a email link for Online Consent?
Squad lists & Exports
2
Download a squad list
Export player data
England Football Accreditation
Completing the Accreditation
9
Club Links Guidance
Club Accounts
FA Policies
Club Policies
Other Documents
View all 9
Whole Game System
DBS
3
Adding your GBG PIN to WGS
Initiating a DBS through Whole Game System
Completing DBS Initiation - Applicant
Club & Team Officials
5
Adding A Club Welfare Officer
See your safeguarding qualifications in My Accoun
Adding a Team Official
Using the Safeguarding Tab
Removing An Official
Club Affiliation & League Sanctioning
2
Completing League Sanction - FULL GUIDANCE
Club affiliation - FULL GUIDANCE
Referee Registration
2
Re-Registering as a Referee (16+)
Providing consent for a 14 or 15 year old referee
Clubs Portal
My Account
11
My email exists on more than one account
I don't know my FAN
Whole Game System Notifications
Which roles allow access to Whole Game System?
How to create an FA account
View all 11
Officials
2
Officials - Clubs Portal
Key Officials - Clubs Portal
My Club
5
Club Officials - 'My Club' tab on the Club Portal
Editing your club contact details on the My Club tab
Adding Sponsor details on the 'My Club' tab.
Adding Social Media accounts on the My Club tab.
Editing details of your club's Legal Structure on the 'My Club' tab.
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